Helpscout new components #17637
Helpscout new components #17637
Conversation
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WalkthroughNew Help Scout integration features were added, including actions to fetch conversation details and threads, and a source to emit events when a conversation's status is updated. Supporting API methods were implemented, a test event fixture was introduced, and the package version and dependencies were updated. Changes
Sequence Diagram(s)sequenceDiagram
participant User
participant Action
participant HelpScoutApp
participant HelpScoutAPI
User->>Action: Trigger "Get Conversation Details"
Action->>HelpScoutApp: getConversation({conversationId, embed})
HelpScoutApp->>HelpScoutAPI: GET /conversations/{conversationId}
HelpScoutAPI-->>HelpScoutApp: Conversation details
HelpScoutApp-->>Action: Return details
Action-->>User: Output conversation details
sequenceDiagram
participant User
participant Action
participant HelpScoutApp
participant HelpScoutAPI
User->>Action: Trigger "Get Conversation Threads"
Action->>HelpScoutApp: getConversationThreads({conversationId, page})
HelpScoutApp->>HelpScoutAPI: GET /conversations/{conversationId}/threads?page={page}
HelpScoutAPI-->>HelpScoutApp: Threads data with pagination
HelpScoutApp-->>Action: Return threads and pagination
Action-->>User: Output threads list
sequenceDiagram
participant HelpScoutWebhook
participant Source
participant User
HelpScoutWebhook->>Source: Send "convo.status" event
Source->>User: Emit event with summary and payload
Assessment against linked issues
Assessment against linked issues: Out-of-scope changes
Poem
Warning There were issues while running some tools. Please review the errors and either fix the tool's configuration or disable the tool if it's a critical failure. 🔧 ESLint
components/help_scout/actions/get-conversation-details/get-conversation-details.mjsOops! Something went wrong! :( ESLint: 8.57.1 Error [ERR_MODULE_NOT_FOUND]: Cannot find package 'jsonc-eslint-parser' imported from /eslint.config.mjs 📜 Recent review detailsConfiguration used: CodeRabbit UI ⛔ Files ignored due to path filters (1)
📒 Files selected for processing (1)
🚧 Files skipped from review as they are similar to previous changes (1)
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CodeRabbit Configuration File (
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| const response = (await this.helpScout.getConversationThreads({ | ||
| $, | ||
| conversationId: this.conversationId, | ||
| }))?._embedded?.threads; |
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It looks from the docs like maybe this can be paginated? If so, we should offer a maxResults prop and return a paginated list.
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Good call - it seems the Helpscout API only supports passing a 'page' parameter though, and the page size for this endpoint is fixed at 25 entries. I've added a 'page' prop with this information so users can retrieve older entries if needed
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/approve |
Closes #17431
Summary by CodeRabbit
New Features
Chores