Better Notes Crashing Zotero 7.0.11 and increasing memory use to >7GB

[T-Bolt94]

Better notes is constantly causing Zotero to crash and excessive memory use. I am seeing values of >7GB immediately before the crash and once I disable Better Notes the issue is not present.

[windingwind]

Please describe in detail

[T-Bolt94]

1. Open Zotero
2. Open PDF containing annotations (120mb file with quite a lot >1000 of annotations)
3. PDF fails to load and coloured wheel appears
4. Zotero not responding
5. Force quit

When it is not responding the memory use goes >7GB and even on a high end, new MacBook Pro it cannot cope. I have noticed it doing this a lot over the last few months but generally restart zotero and it goes back to normal but gradually builds up. Almost as if the memory use is cumulative. Currently sitting at 4.5GB memory use with 3 PDF document tabs and 1 better notes tab open. If I disable better notes the issue resolves and memory usage is much more reasonable around the 1 GB range.

It isn't a file size issue per se as it has been happening with small files too but whatever is driving it (I assume the notes I have made in better notes kills zotero with the larger file size and more annotations) seems to reach a critical point with larger files.

Thanks for your help

[T-Bolt94]

It was working Ok for a few days and now the same error is consistently happening. Unfortunately I can't even export the debug log for you when it is happening as its all non-responsive

[windingwind]

Discuss here: #1270