Server Error

[Hillarytchaks]

Hi every one,
I had an issue when trying to import my devices.csv file in netbox. I got server error and idk why

[cruse1977]

Check your CSV - is this coming from excel ?

[Hillarytchaks]

yes it is

[pheus]

Hi there!

A common cause is the file encoding. When saving from Excel, make sure to use CSV UTF-8 (Comma delimited) (*.csv). Other CSV options (like “CSV (MS‑DOS)” or “CSV (Macintosh)”) can trigger import failures.

A few quick checks that often help:

• Confirm the delimiter: Ensure the file uses commas. In some locales Excel may default to semicolons.
• Spot‑check the file: After saving, open the CSV in a plain‑text editor to confirm it’s UTF‑8, comma‑separated, and doesn’t have extra blank rows/columns.

If it still errors, please share the exact message and the first few lines of the CSV (with any sensitive data removed). That’ll make it easier to pinpoint the issue.