add files required by the AWS solution pattern

Author: ianwow

.github/ISSUE_TEMPLATE/bug_report.md

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+---
+name: Bug report
+about: Create a report to help us improve
+title: ''
+labels: bug
+assignees: ''
+
+---
+
+**Describe the bug**
+A clear and concise description of what the bug is.
+
+**To Reproduce**
+Steps to reproduce the behavior.
+
+**Expected behavior**
+A clear and concise description of what you expected to happen.
+
+**Please complete the following information about the solution:**
+- [ ] Version: [e.g. v1.0.0]
+
+To get the version of the solution, you can look at the description of the created CloudFormation stack. For example, "_(SO0021) - Video On Demand workflow with AWS Step Functions, MediaConvert, MediaPackage, S3, CloudFront and DynamoDB. Version **v5.0.0**_". If the description does not contain the version information, you can look at the mappings section of the template:
+
+```yaml
+Mappings:
+  SourceCode:
+    General:
+      S3Bucket: "solutions"
+      KeyPrefix: "video-on-demand-on-aws/v5.0.0"
+```
+
+- [ ] Region: [e.g. us-east-1]
+- [ ] Was the solution modified from the version published on this repository?
+- [ ] If the answer to the previous question was yes, are the changes available on GitHub?
+- [ ] Have you checked your [service quotas](https://docs.aws.amazon.com/general/latest/gr/aws_service_limits.html) for the sevices this solution uses?
+- [ ] Were there any errors in the CloudWatch Logs?
+
+**Screenshots**
+If applicable, add screenshots to help explain your problem (please **DO NOT include sensitive information**).
+
+**Additional context**
+Add any other context about the problem here.

.github/ISSUE_TEMPLATE/feature_request.md

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+---
+name: Feature request
+about: Suggest an idea for this solution
+title: ''
+labels: enhancement
+assignees: ''
+
+---
+
+**Is your feature request related to a problem? Please describe.**
+A clear and concise description of what the problem is. Ex. I'm always frustrated when [...]
+
+**Describe the feature you'd like**
+A clear and concise description of what you want to happen.
+
+**Additional context**
+Add any other context or screenshots about the feature request here.